All Custom measurement orders will receive an email with a measurement chart as soon as the order is confirmed. You can fill in the chart with your body measurements and email it back to us. Additionally, if you wish to customise one of our styles with minor changes, please email us at firstname.lastname@example.org and we will try our best to accommodate your request.
In case any tips and suggestions are needed, please feel free to email us at email@example.com with the details and we will try our best to help you. Please mention our Style name and SKU in your correspondence.
We rarely have a fitting problem, however, since we will not be taking your measurements ourselves, there may be a need for slight adjustments. That is the reason we provide the muslin sample. We suggest you first try on the muslin sample. If there is a need for minor alteration to the master pattern, you can show the alteration to your tailor and ask him to incorporate it in the production.
As per our company policy, we do not offer any cancellation / exchanges / refunds on orders.
We start preparing the order as soon as we receive the payment confirmation. We strive to ship the product to you within 2-3 weeks. However, if you wish to receive your order earlier, please mention a preferred date in the Special Instructions box on the shipping page during checkout. You can also send us a delivery date request to our email firstname.lastname@example.org with your order no and details.